Your 8-Step Action Plan To Start Writing Better Emails At Work Today

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By Anja van den Berg Email etiquette mistakes in the workplace will probably not capsize your career, but it will cause confusion, delays, and even non-responses. Mastering the unspoken rules of professional emails will affect how competent your colleagues perceive you. Well-crafted emails help you come across as capable and showcase your strong communicating skills. […]

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Covid-19: Six trends in the workplace

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By Nico Strydom The Covid-19 pandemic and subsequent lockdowns irrevocably changed the workplace in many respects. Different levels of lockdown resulted in people sometimes having to work from home and when they are at the office, masks have to be worn and other protocols have to be complied with. Experts are of the opinion that […]

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Find your voice to speak up in meetings

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 By Wilma Bedford When it comes to meetings, whether online or face-to-face, some of us need advice on how to speak more often – and some of us need advice on when to tone it down a bit. The best meetings have plenty of concise, pithy observations, with everyone contributing and everyone listening. If you […]

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Remedies for role conflict between workers

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By Dr Eugene Brink Few things are as demoralising as when your role, tasks and responsibilities overlap with those of a colleague. This challenge is more common than one might think. According to Gallup research, team success may depend fundamentally on setting clear expectations. Roughly half of all workers strongly agree that they know what […]

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The hidden power of asking questions

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By Anja van den Berg A big part of executives’ output depends on feedback from others. Requesting status updates or questioning a counterpart in negotiations are but two such examples. Yet, few executives have developed the skill of asking the questions that matter – in a way that matters. Unlike professionals like litigagants, journalists and […]

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How to give compliments at work without sounding creepy, flirty or smoochy

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By Anja van den Berg Everyone appreciates an authentic compliment and being recognised for an achievement. Giving and receiving compliments play a significant part in forming workplace relationships. Yet, research shows that most people feel anxious or awkward about exchanging compliments. “These seemingly positive interactions can be surprisingly tricky to navigate for both giver and […]

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