The Business & Data Analyst is tasked with engaging business stakeholders at various levels of the organisation to understand business requirements and processes using effective analytical, communication, and organisational skills; and assisting with developing solutions that meet business objectives within project timeframes.  In this role, the activities will relate to projects of various complexities and priority.

The Business & Data Analyst will assist in scoping, designing, specifying, developing solutions and costing the implementation of a wide range of Information Technology (IT) projects across the company.

Duties & Responsibilities
·         Analyse business problems and determine solutions through the application of software solutions and/or business process improvement.

·         Proactively identify key areas of the business where IT can optimise processes and produce optimal ROI.

·         Document business requirements for software development solutions.

·         Understand software development methodologies, processes and best practices.

·         Follow the company’s development processes and participate in evolving and improving the development practice

·         Keep up to date with new IT trends so that new opportunities are leveraged wherever appropriate for the business.

·         Participate as a member of the development team, helping resolve queries, testing and doing whatever is needed to help deliver solutions on time.

·         Ensure all project documentation is prepared and maintained in accordance with company standards.

·         Project management of multiple projects concurrently using the Agile and other approaches.

·         Effectively liaise with developers and senior business stakeholders.

·         Participate in UAT sessions.

·         Play an integral role in all aspects of the delivery of new solutions, from inception to go-live.

·         Deliver documentation that is easy to understand, clear and accurate.

·         Querying SQL within Management Studio in order to assist ad hoc business requirements/requests.

·         Data Analysis

·         Developing Business Intelligence Dashboards.

·         Assist with ad hoc user training of software / BI dashboards.

·         The Business & Data Analyst will also be required to travel to Botswana & Namibia from time to time to engage business stakeholders.

Experience & Qualifications
·         Minimum 3 year B.Sc. or B.Com degree IT related (Business Mathematics & Informatics preferable)

·         3+ years’ work experience as a Business Analyst

·         Querying databases

·         Experience with one or more of the following technologies:

o   BI Tools (Sisense, Qlickview, Microsoft Power BI etc.)

o   Microsoft SQL / PostGreSQL

o   SQL Server Reporting Services (SSRS/BIDS)

·         Excel, Word, Power Point, Visio

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